Terms of service
Wisty — Terms of Service
Last updated: August 19, 2026
Welcome to Wisty.
These Terms of Service ("Terms") apply to your use of the Wisty website, Wisty Card, Wisty Profile and related services.
By using Wisty or purchasing a Wisty Card, you agree to these Terms.
If you do not agree with these Terms, please do not use our services.
1. About Wisty
Wisty is operated by Oleksandr Hlinko in the United Kingdom.
Wisty provides:
- Wisty NFC Cards;
- Wisty digital profiles;
- tools that allow users to share their digital profile through a Wisty Card.
For questions about these Terms, contact:
2. Eligibility
There is no minimum age requirement to use Wisty unless a different requirement applies under the law in your country.
If you create an account or use Wisty, you are responsible for providing accurate information and for using the service in accordance with these Terms.
3. Your Wisty Account
A Wisty account is required to create and manage a Wisty Profile.
You are responsible for:
- keeping your login information secure;
- providing accurate information;
- keeping your account information up to date;
- all activity carried out through your account.
You should not share your password or account access with other people.
You may request deletion of your Wisty account by contacting us at:
4. Wisty Profiles
A Wisty Profile allows you to share information through your Wisty Card.
You may add information such as:
- your name;
- profile photo;
- cover photo;
- job title;
- biography;
- social media links;
- website links;
- other information supported by the Wisty Profile.
You decide what information you make public.
Information that you choose to publish on your Wisty Profile may be visible to anyone who accesses your profile.
You are responsible for the information you choose to publish.
5. User Content
You retain ownership of the content you upload to your Wisty Profile.
This includes your:
- photos;
- text;
- links;
- profile information;
- other content you provide.
By uploading content to Wisty, you give us permission to store, process, display and technically use that content only as reasonably necessary to provide and operate the Wisty service.
We do not use your profile content for Wisty advertising without your separate permission.
You must have the necessary rights to any content you upload.
6. Prohibited Content and Use
You must not use Wisty to publish or distribute content that:
- is illegal;
- promotes fraud or scams;
- contains threats or promotes violence;
- contains unlawful pornography or sexual exploitation;
- promotes hatred or discrimination;
- infringes another person's copyright, trademark or other rights;
- contains malicious software;
- is intended to deceive or harm other people;
- is spam or unwanted advertising;
- violates applicable laws.
You must not use Wisty to impersonate another person or organization.
You must not use Wisty to distribute malware, attempt to access another person's account, or interfere with the operation or security of Wisty.
7. Account Suspension or Removal
We may suspend or remove an account or profile if we reasonably believe that the user:
- seriously violates these Terms;
- uses Wisty for illegal activity;
- publishes prohibited content;
- attempts to harm or attack the Wisty service;
- misuses another person's information or account.
Where appropriate, we may give the user an opportunity to correct the problem before taking action.
If an account is suspended or removed because of a violation of these Terms, we do not provide a refund for the Wisty Card solely because of the suspension or removal, except where required by applicable law.
8. Wisty Card
The Wisty Card is a physical NFC card that allows users to connect people to their Wisty Profile.
The card itself does not contain all of the information shown on your Wisty Profile.
The Wisty Card works together with the Wisty digital service.
Wisty does not guarantee that every smartphone or device will support every NFC feature in exactly the same way. Compatibility may depend on the device, operating system, browser and other technical factors.
9. Purchases and Prices
The current price of a Wisty Card is displayed on the website before you place your order.
Prices may change in the future.
If you have already placed and paid for an order, a later price change will not change the price of your completed order.
There is currently no mandatory subscription fee for using Wisty.
10. Payment
Payments are processed through Shopify Payments and the payment systems supported by Shopify.
We do not directly store your full payment card information.
Your payment information may be processed by Shopify and its payment service providers in accordance with their applicable terms and privacy policies.
11. Orders
When you place an order, you are making an offer to purchase the selected product.
After your order is received, you will receive an order confirmation.
We reserve the right to cancel an order in limited circumstances, such as:
- the product is unavailable;
- there is a clear pricing or technical error;
- we reasonably believe an order is fraudulent;
- we are unable to fulfil the order for reasons outside our reasonable control.
If we cancel a paid order, you will receive an appropriate refund.
12. Shipping
Wisty currently ships from Germany to European destinations where DHL delivery is available.
Standard shipping is currently free.
Orders are normally prepared within 1–2 business days.
Estimated delivery time is approximately 2 business days after shipment, but delivery times are not guaranteed.
Full details are available in our Shipping Policy.
13. Returns and Refunds
Customers may have the right to cancel an online purchase within 14 days after receiving the goods, subject to applicable law.
Our full return and refund rules are available in our Refund & Returns Policy.
Nothing in these Terms limits your mandatory consumer rights.
14. Faulty or Damaged Products
If your Wisty Card is faulty or arrives damaged, please contact:
We may ask for photographs or other information so that we can review the problem.
Where a product is confirmed to be faulty, we will provide an appropriate remedy in accordance with applicable consumer law.
15. Changes to Wisty
We may change, improve, add or remove features of Wisty from time to time.
We may also temporarily suspend parts of the service for:
- maintenance;
- security;
- technical problems;
- updates;
- circumstances outside our reasonable control.
We will try to keep Wisty available, but we do not guarantee that the service will always be available without interruption.
16. No Subscription
Wisty currently does not require a monthly or yearly subscription.
The price paid for a Wisty Card covers the product and the Wisty services associated with it, subject to the features offered at the time of purchase.
If we introduce paid subscriptions or other recurring charges in the future, they will be presented separately and will be subject to the applicable terms before you are charged.
17. Intellectual Property
The Wisty name, logo, website design, graphics, software, text, photographs and other Wisty materials are owned by or licensed to Wisty unless otherwise stated.
You may not copy, reproduce, modify, distribute or commercially use Wisty materials without permission.
Your own content remains yours, as described in the User Content section.
18. Third-Party Services and Links
Wisty may use or link to third-party services such as:
- Shopify;
- Shopify Payments;
- social media platforms;
- hosting and technology providers;
- shipping providers.
Third-party services are governed by their own terms and policies.
We are not responsible for services operated independently by third parties.
19. Disclaimer
We try to keep Wisty reliable and available, but we cannot guarantee that the service will always be:
- available;
- uninterrupted;
- error-free;
- compatible with every device;
- free from technical problems.
This does not affect any legal rights you have as a consumer.
20. Limitation of Liability
To the extent permitted by applicable law, Wisty is not responsible for losses that are not reasonably foreseeable or that are caused by circumstances outside our reasonable control.
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for matters that cannot legally be excluded or limited.
Nothing in these Terms affects your statutory consumer rights.
21. Changes to These Terms
We may update these Terms from time to time.
Changes may be made because of:
- changes to Wisty;
- new features;
- changes to our business;
- changes in applicable law.
The latest version will always be available on this page.
The "Last updated" date will be changed when we make significant updates.
22. Governing Law and Consumer Rights
These Terms are intended to operate in accordance with applicable law.
If you are a consumer, nothing in these Terms removes or limits mandatory consumer rights that apply to you in your country.
Any mandatory rights you have under applicable consumer protection laws remain unaffected.
23. Contact
If you have questions about these Terms or Wisty, contact:
Wisty
Oleksandr Hlinko
United Kingdom
Email: wistyhelp@gmail.com